So, for two consecutive years, Korean brands accounted for 3 leading positions in the initial quality survey results of American cars.
J.D. Annual Report Power on the original quality of cars is summed up from the survey results of design issues, features … consumers encounter in the first 90 days of ownership of the 2019 version cars in the US. The survey was conducted from February to May 2019.
J.D. Power averages the number of errors per 100 vehicles in the first 3 months of use, with 8 quality categories included in the review. Therefore, the lower the number of errors, the higher the initial quality of the vehicle.
This year’s results are as follows:
Accordingly, Genesis cars have the highest initial quality, with only 63 errors per 100 vehicles in the first 90 days to consumers. This number is much lower than the average 93 fault / 100 vehicles of the day.
Right after Genesis is Kia and Hyundai, with 70 turns and 71 problems per 100 vehicles.
Thus, these first three positions have not changed since last year.
Next is Ford (83 bugs / 100 cars) and Lincoln (84 bugs / 100 cars).
While American brands are generally of good quality, with Chevrolet, Dodge and Buick all having fewer errors than the industry average, the German brands have quite a high number of errors. Mercedes (94 bugs / 100 cars), Porsche (96/100), BMW (102/100), Audi (106/100), MINI (107/100) and Volkswagen (113/100).
The worst is Jaguar, with 130 bugs / 100 cars. Land Rover is no better than a bag, with 123 bugs / 100 cars.
Considering each model, the Porsche 911 has the highest initial quality, with only 58 errors per 100 vehicles. Other vehicles in the top group include: Kia Rio, BMW 2-Series, Kia Forte, MINI Cooper, Genesis G70, Chevrolet Malibu, Ford Fusion, Dodge Challenger, Nissan Maxima and Mercedes CLS.
In the crossover segment, led by Chevrolet Equinox, Chevrolet Tahoe, Kia Sportage and Hyundai Santa Fe.
In the luxury segment are BMW X4, Lexus RX and Cadillac Escalade.
In this year’s list, 13 brands have increased initial quality of vehicles and 18 brands are down. The industry average does not increase, not decrease compared to last year, still at 93 errors per 100 vehicles.
J.D. Vice President of Global Automotive Power said automotive manufacturers are constantly advancing in areas such as information – entertainment systems. However, some traditional errors have increased, such as car paint defects, brakes and suspension with noise, inoperable engines and early ‘Check Engine ‘lights.